Informacija piliečiams, esantiems JAV su ESTA ar JAV viza
Informaciją pateikiame anglų kalba.
Travelers who are in the US on the Visa Waiver Program should call USCIS Customer Service (1-800-375-5283) just before or on the expiration date of their ESTA, if they cannot find a flight to leave. The Customer Service Desk will help them schedule an appointment at the nearest USCIS Field Office, usually for that same day. These Field Offices are closed for regular operations but are open to grant VWP extensions for a maximum of 30 days for Satisfactory Departure. If after the 30 days they still cannot find flights, they can go through the same process for an additional extension.
Travelers who are in the US on a valid visa and are unable to leave because of the current situation should file an extension request by filing form Form I-539 by mail, along with form I-912 to request a fee waiver, an explanation why they are unable to leave, and any other relevant documentation. Instructions on where to file can be found on that same webpage https://www.uscis.gov/i-539-addresses . Those who are already very close to the expiration date can also call USCIS Customer Service for further instructions.
Callers should have their I-94 Departure record number available when calling, that is usually stapled in their passport (was given when entering the U.S.)
By calling USCIS number, you might go through this process by pressing the following options:
Press 1 for “English”
Press 2 for “Otherwise”
Press 7 for “All other information”
Press 2 for “Naturalization or Visitors”
Press 2 for “Non-immigrant aliens, foreign students, and visitors to the US”
Press 2 for “Extend status”
Press 6 to “Talk to a representative about this topic”